How often do you add new products to the store?

We add new products regularly — typically weekly — as we receive fresh stock from Japanese retailers and wholesalers. Seasonal launches (spring/summer sunscreens, autumn/winter moisturizers, New Year limited editions) appear on our shelves at the same time as in Japanese pharmacies. Check this page often or follow us on social media for new arrival alerts.

Can I request a specific Japanese product you do not currently stock?

Yes. We welcome product requests. If there is a specific Japanese product you are looking for, contact us through our store's contact page. We do our best to source requested items, especially if they are available from major Japanese distributors and retailers.

Are new products available in limited quantities?

Some new arrivals — particularly limited-edition seasonal items and trending products — are available in limited quantities and may sell out quickly. We recommend ordering promptly if you see something you want. We restock popular items as quickly as supply allows.

Do new products come with English instructions?

Most authentic Japanese products have Japanese-language packaging. We include translated key usage instructions (how to use, cautions, main ingredients) on each product page in English. For supplements and health products, we provide complete ingredient lists in English on the product page.

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